3 Questions to Ask When Subscribing to Home Internet Service

17 August 2021
 Categories: , Blog


Having an Internet connection in your home is often considered essential by many people since it's used for work, school, and entertainment. However, all Internet packages are not created equal. Here are some questions you should ask when you are subscribing to a new home Internet service.

What Are The Data Transfer Speeds?

The data transfer speed is how quickly data will transmit to and from your home. Many Internet service providers have packages with advertised speeds, and you just simply need to pick the one that best meets your needs. However, be aware that you are typically subscribing to a package that advertises the download speed rather than the download and upload speed. It's always worth asking what your speeds are for both uploads and downloads because of this.

You'll find that fiber-based Internet services typically have matched upload and download speeds because that is what fiber technology allows. However, coaxial cable services often have a much lower cap on upload speeds. That is because the coax cables are grouped in bonded channels for either upload or download transmission, and more priority is given to the download speeds since that is what most people use when connected to the Internet.

What Are The Data Caps?

Some Internet service providers have data caps in place, limiting how much data you can upload and download in any given month. Meanwhile, other Internet service providers do not monitor your data usage, and they don't limit how much you can use. If your family is the type that uses a lot of data, it's worth asking what the data caps are when using the Internet service.

In addition, you'll want to find out what happens when you go above those data caps. Will you be charged an overage for an additional bucket of data? Is there a cap on how much you will be charged per month? Is there a limit to how many times you can go over the data cap? Will your speeds be slowed down at all? These are all valid questions to ask so you can understand a potential worst-case scenario.

What Are The Equipment Rental Fees?

Most Internet service providers give you the option to purchase your own equipment to avoid rental fees. Meanwhile, others require that you use their own equipment. This is often the case when you are bundling the Internet service with phone services since you need a special modem for the phone's capabilities. Either way, make sure you understand what your equipment costs are per month and if you can save money by purchasing your own modem. 

Keep these tips in mind when looking for home Internet services near you.